Build the case. Read the evidence. Trace the causes.
Review and sign.
Intero runs the investigation from the first account to a signed report. It works alongside your existing safety system and keeps the evidence, the reasoning, the actions, and the human decision on one case.
Start with the incident account and the evidence you already have.
Describe what happened in plain language and attach photos, documents, permits, or earlier records.
Intero separates reported facts from assumptions and keeps every source attached to the Case File.
The case can start in Intero or receive evidence from the EHS system you already use.
Capture opens the case. The investigation is the product.
There is smoke coming from near the motor at Bay 3.
Report
"There is smoke coming from near the motor at Bay 3"
→ Classified as a fire/smoke hazard, high severity
Type: Fire/Smoke Hazard
Location: Pump Bay 3
Reporter: Site technician, typed on phone
Illustrative mockup.
Assemble who, what, when, where
Cross-reference historical patterns
Layered controls ranked by impact
Assign reviews by workflow rules
Root cause identified, 2 CAPAs drafted, review routed to Site Manager
Intero asks what is missing before it draws conclusions.
Intero asks investigator-grade follow-up questions and requests missing interviews, permits, records, or measurements.
It loads the method the case calls for and builds the Causal Chain across mechanism, proximate, and systemic causes.
Every finding cites evidence from the current case. Plant context can guide the questions; it never stands in for proof.
CAPAs are drafted against specific causes, with an owner, deadline, and verification method.
The AI investigates and drafts. A human reviews and signs.
Every finding cites its evidence. A person signs before the report is final.
The Quality Review is an independent pass that challenges weak findings and rejects boilerplate before a person sees the case.
Your investigator can edit or reject any finding and see exactly which evidence supports it.
No CAPA becomes final until a person approves the cause it addresses and the verification method.
The Signed Report keeps the evidence, the Causal Chain, the actions, the edits, and the approval trail together.
Review-ready in minutes. Final only after a person signs.
Assigned
Mar 1, 9:14 AM
In Progress
Mar 1, 2:30 PM
Pending Verification
Mar 3, 10:00 AM
Verified
Mar 3, 3:45 PM
Closed
Mar 3, 3:45 PM
Evidence Attached
Closed Case Outcome Review
Reviewed by the investigation team
8
Evidence
3
Findings
2
CAPAs
1
Sign-off
Corrective action verified effective
The team confirmed the control held during the follow-up period.
Reviewer corrected one systemic finding
The edit is retained as expert feedback for future cases.
The outcome record is entered and approved by a person on your team.
Closed cases sharpen the next investigation.
Reviewer edits record where the analysis needed expert correction.
Outcome reporting records whether a corrective action held, failed, or saw the hazard recur.
Earlier cases, procedures, and equipment context help Intero ask better questions the next time.
The current incident evidence remains the only basis for final findings.
The product gets sharper because each closed record is graded by the people who ran the case.
Start with proof, then earn the rollout
Compare a closed case
Intero re-investigates the factual record without seeing your conclusions. You compare the two reports side by side.
Configure your operation
Load the procedures, roles, severity scales, and report format needed for your first live cases.
Work side by side
Your investigators review every finding, correct the analysis, and sign the final record.
Grade the outcomes
Record what held, what failed, and what recurred so the next investigation starts with better plant-specific context.
See the loop on your operation.
Book a demo to see Intero on your operation, or see pricing to find the right plan.