intero

Knowledge Base. Your safety knowledge, instantly accessible.

Upload your SOPs, standards, and procedures. Ask questions in natural language. Get cited answers with the exact source excerpt, every time.

Overview

The Knowledge Base lets organizations upload their safety documents, including SOPs, standards, procedures, and regulations, and make them instantly queryable through natural language. Ask "What's our confined space entry procedure?" and get a cited answer with the exact source excerpt.

No more searching through file servers, shared drives, or binders. The Knowledge Base indexes your documents for semantic search, understands the content, and delivers precise answers with full traceability back to the source material.

Document Management

Upload, organize, and index your safety documents for instant AI-powered retrieval.

Upload & Index

Upload PDFs, Word documents, and other file formats. The system automatically indexes content for semantic search, understanding meaning, not just keywords.

Organize by Category

Documents are organized by category and location. Tag documents with metadata for filtering and ensure the right documents surface for the right queries.

Semantic Search

Search goes beyond keyword matching. The AI understands what you’re asking and finds relevant sections even when the exact words don’t match your query.

Natural Language Q&A

Ask Questions, Get Cited Answers

Ask questions in plain language. The AI searches across all uploaded documents, finds relevant sections, and provides answers with citations. Every answer includes the source document and excerpt for verification.

Ask in natural language. No query syntax or search operators required.

AI searches across all documents simultaneously to find the best answer.

Every answer includes the source document name and exact excerpt.

Follow-up questions refine the search without losing context.

Location-Scoped Knowledge

Knowledge base content can be scoped to specific locations in your organizational hierarchy. Site-specific SOPs appear for that site’s users while company-wide standards are available everywhere.

Integration with Conversations

When the AI assistant investigates an incident or answers a compliance question, it automatically references relevant knowledge base content. Investigations are informed by your actual procedures and standards.

Common Use Cases

Look up standard operating procedures instantly during field operations.
Verify compliance requirements against your documented policies.
Reference regulations and standards during incident investigations.
Onboard new safety team members with instant access to all organizational knowledge.
Answer audit questions with traceable references to source documents.

Ready to get started?

Upload your first documents and start getting instant, cited answers. Book a demo to see it on your operation.